Scheduled rides
Coming soon. Scheduling a ride in advance is launching with the Ryde app. This article describes how it will work so you know what to expect.
Booking a scheduled ride
You will be able to schedule a ride up to 7 days in advance.
- Open Ryde and enter your destination as usual.
- Tap the Now button near the pickup field and switch to Schedule.
- Choose your date and time.
- Confirm the fare: it locks in immediately at the quoted price.
- Tap Schedule ride to confirm.
You will receive a reminder notification before your pickup time, and the driver will be assigned shortly before your scheduled slot.
Fare lock
The fare shown at booking time is the fare you pay. If prices change between when you book and when you travel, you still pay the original quoted fare. Ryde never adds surge.
Cancellation
You can cancel a scheduled ride for free up until the grace window before your pickup time. Cancellations inside that window may incur a small fee.
To cancel, go to Activity, tap the upcoming ride, and tap Cancel ride.
Changing a scheduled ride
To change the time, destination, or pickup point, cancel the existing booking and create a new one. The fare will be recalculated at the time of rescheduling.
If no driver is available
On rare occasions, no driver accepts a scheduled trip. If that happens Ryde will notify you as early as possible so you can book an on-demand ride instead. You will not be charged.
